Privacy Policy
Last updated: June 23, 2025
1. Introduction
Danum Group Inc., doing business as Teelogix ("Teelogix", "we", "us", or "our"), is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you interact with our booking platform, websites, mobile applications, and related services (collectively, the "Services").
2. Scope
This Notice applies to personal information we process about:
*Venue Customers & End‑Users who make bookings or interact with venues that use the Teelogix platform.
*Venue Administrators & Staff who manage their business through Teelogix.
*Website Visitors, Partners, and Prospects who visit our marketing sites or communicate with us.
It does not cover data that venues independently collect outside the Teelogix platform.
3. Information We Collect
Category
Examples
Source
Account Information
Name, email address, phone number, postal address, password
You
Booking Information
Booking IDs, tee/bay times, party size, coach selection, payment status
You / Venue
Payment Information
Tokenized card data, transaction IDs, billing address (processed by PCI‑certified partners)
Payment Processor
Device & Usage Data
IP address, browser type, device identifiers, pages viewed, time spent, clicks
Your device
Marketing & Communications
Marketing preferences, email engagement, survey responses
You
Support Records
Chat transcripts, support tickets, call recordings
You
4. How We Use Your Information
We use personal information to:
Provide the Services – create accounts, process bookings, facilitate payments, and send confirmations.
Operate & Improve – monitor usage, debug, analyze trends, develop new features, and enhance security.
Communicate – send transactional messages, respond to inquiries, and deliver marketing (with consent where required).
Security & Fraud Prevention – verify identity, detect suspicious activity, and enforce our Terms.
Legal & Compliance – comply with applicable laws, respond to lawful requests, and protect rights and safety.
5. Legal Bases for Processing (EEA/UK)
Where GDPR applies, we rely on these bases:
*Contract – processing necessary to perform our contract with you (e.g., manage bookings).
*Legitimate Interests – improve Services, market to existing customers, prevent fraud (balanced with your rights).
*Consent – send promotional emails/SMS where consent is required; you may withdraw at any time.
*Legal Obligation – meet tax, accounting, and other regulatory requirements.
6. Sharing & Disclosure
We disclose personal information only as described below:
*Venue Partners – we share booking details with the venue you are booking with or employed by.
*Payment Processors & POS Providers – to complete transactions (e.g., Stripe, Clover).
*Service Providers – cloud hosting, customer support, email/SMS delivery, analytics, and security vendors.
*Affiliates & Subsidiaries – entities under common ownership and control, subject to this Notice.
*Legal & Safety – when required by law or to protect Teelogix, users, or the public.
*Business Transfers – in connection with mergers, acquisitions, or asset sales, with notice to affected users.
We never sell your personal information.
7. International Data Transfers
Teelogix is headquartered in the United States. We may transfer and store your information outside your jurisdiction. Where required, we implement appropriate safeguards such as Standard Contractual Clauses.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Notice, comply with legal obligations, resolve disputes, and enforce agreements. Criteria include booking lifecycle, legal requirements, and venue instructions.
9. Security
We implement technical and organizational measures to protect your information, including encryption in transit and at rest, network segmentation, access controls, and regular security audits. No system is 100% secure; please secure your credentials.
10. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
*Access, correct, or delete personal information.
*Object to or restrict processing.
*Receive a portable copy of your data.
*Opt out of marketing communications.
*Not be discriminated against for exercising privacy rights.
California Privacy Rights (CCPA/CPRA)
California residents may request information about categories of personal information disclosed for business purposes. We do not sell or share personal information for cross‑context behavioral advertising.
Exercising Your Rights
Submit requests to privacy@teelogix.com or +1 (312) 555‑7890. We may verify your identity before fulfilling a request.
11. Children’s Privacy
Our Services are not directed to children under 13 (or equivalent age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have, we will delete it.
12. Third‑Party Links & Integrations
Our Services may link to third‑party sites or embed integrations (e.g., Google, Facebook login). We are not responsible for the privacy practices of those parties.
13. Cookies & Similar Technologies
We and our service providers use cookies, pixel tags, local storage, and similar technologies ("cookies") to recognize you, customize your experience, measure campaign effectiveness, and secure the Services.
13.1 What Cookies We Use
*Essential Cookies – required for core site functions such as authentication, session management, and fraud prevention.
*Performance Cookies – help us understand how visitors use the Services so we can improve them.
*Functional Cookies – remember your preferences (like language or venue selection) to personalize your experience.
*Advertising Cookies – enable delivery of relevant ads on third‑party sites and measure ad performance (used only where permitted and with your consent).
13.2 Your Choices
When you first visit our websites, a cookie banner allows you to accept or reject non‑essential cookies. You can also configure your browser or device settings to block or delete cookies. If you disable cookies, some features of the Services may not function properly.
13.3 Do‑Not‑Track & Global Privacy Control
Where legally required, Teelogix honors browser‑based Global Privacy Control (GPC) signals and recognized Do‑Not‑Track settings for opting out of advertising cookies.
13.4 More Information
For questions about our cookie practices, contact support@teelogix.com
14. Changes to This Notice
We may update this Notice periodically. Material changes will be posted on our website and, where appropriate, notified to you via email or in‑app message. Your continued use after such changes constitutes acceptance.
15. Contact Us
If you have questions or concerns, contact:
Privacy Officer
Teelogix LLC (Danum Group Inc.)
318 W Adams St, Ste 1711 Unit #1106
Chicago, IL 60606, USA
Email: support@teelogix.com
