Privacy Policy

1. Introduction

Teelogix LLC ("Teelogix", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at teelogix.io (the "Site") and use our golf management and booking platform (the "Service"). By accessing or using the Site or Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide when you:

• Fill out a contact form (first name, last name, email address, company name, phone number, subject, and message)
• Request or schedule a demo through our Calendly integration
• Create an account on our platform
• Communicate with us via email or other channels
• Subscribe to our newsletter or marketing communications

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device information (browser type, operating system, device type)
• Log data (IP address, pages visited, time and date of visit, referring URL)
• Usage data (how you interact with our Site and Service)
• Cookie and similar technology data (see our Cookie Policy for details)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, contact form submissions, and demo requests
• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Site and Service
• Communicate with you about updates, promotions, and other information related to Teelogix
• Process transactions and manage your account
• Detect, prevent, and address technical issues, fraud, or security concerns
• Comply with legal obligations and enforce our terms

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given clear consent for us to process your data for a specific purpose
• Contractual necessity: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided those interests are not overridden by your rights
• Legal obligation: Where processing is required to comply with applicable law

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: We share data with trusted third-party vendors who assist us in operating our Site and Service (see Section 6 below)
• Legal requirements: We may disclose information if required to do so by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction
• Protection of rights: We may disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others

6. Third-Party Services

We use the following third-party services that may collect or process your data:

• Resend: Email delivery service used to process and send correspondence from our contact form
• Calendly: Scheduling platform embedded on our demo booking page to allow you to schedule appointments
• Fontshare / Google Fonts: Font delivery services that may collect usage data such as your IP address when loading web fonts

Each third-party provider operates under its own privacy policy. We encourage you to review their policies to understand how they handle your data.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. For detailed information about the types of cookies we use, why we use them, and how you can control them, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions and related correspondence are retained for a reasonable period to manage our business relationship with you. When your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain exceptions
• Opt-out: Unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly
• Data portability: Request a copy of your data in a structured, commonly used format
• Restriction: Request that we restrict the processing of your personal information under certain circumstances

To exercise any of these rights, please contact us at info@teelogix.io. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Children's Privacy

Our Site and Service are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly. If you believe your child has provided us with personal data, please contact us at info@teelogix.io.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your jurisdiction. By using our Site or Service, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Teelogix LLC
• Email: info@teelogix.io
• Website: teelogix.io